Operator-led programmes with clear pilots, documented environments, and acceptance criteria — scoped in discovery before we commit to a tier.
Book discoveryIndicative engagement tiers
Operator-led, limited-intake engagements — not one-off “automation setup.” Start with a measurable pilot, then expand. Figures are typical bands in AUD ex GST; discovery confirms scope, economics, integrations, and compliance.
Diagnostic & Pilot Sprint
Typical band
$4,800–$6,000
AUD ex GST · entry from $4,800
- Map current state, then design & deploy 1–2 high-friction workflows (e.g. internal knowledge → ticketing / CRM notes)
- Documented playbooks and guardrails your team can run
- 30–45 day hypercare window as scoped
- Best when you need to prove value on one key workflow before wider rollout
- Typical delivery 2–4 weeks once access is granted
Revenue & Ops Intelligence Build
Typical band
$9,500–$12,000
AUD ex GST · entry from $9,500
- For teams with volume across quotes, tickets, or CRM workload — extend reliable automation across handoffs
- CRM intelligence layer — summaries, next actions, basic scoring
- Quote or document lane to production, plus reporting tied to how you work
- Second workflow hook-up (e.g. to finance or ops) as scoped
- Typical delivery 3–6 weeks
Workflow & Orchestration Program
Typical band
$18,000–$24,000
AUD ex GST · entry from $18,000
- Multi-system orchestration — CRM, finance, ops, comms
- Advanced quote/proposal or inventory logic as scoped
- Dashboards tied to real KPIs — not vanity charts
- Security, privacy, and change management baked in
- Typical delivery 6–10+ weeks (phased)
ERP & custom decision-support AI
When the three tiers above are not enough — forecasting, procurement signals, bespoke decision support, deep ERP and multi-entity orchestration. From $35,000 AUD ex GST; many programmes land in the $35,000–$50,000+ range depending on depth, phased after discovery.
Regulated environments (health, finance, government) may need extra governance — flagged at discovery. FAQ explains how pilots differ from generic automation tools.
After implementation: optional ongoing intelligence & optimisation retainers — typically from $2,500/month ex GST (monitoring, tuning, incremental build) or from $5,000/month ex GST for a heavier embedded roadmap. Retainers are quoted only post–Tier 1–4 delivery.
Outcomes we design for
Plain-language results — not “AI” for its own sake.
Less key-person dependency
Onboarding and day-to-day answers from grounded knowledge — measured in time-to-resolution and repeat questions avoided.
Cleaner hand-offs
CRM and ops see the same story — fewer dropped balls between sales, finance, and delivery.
Faster quotes & documents
Structured intake and guardrails reduce rework on estimates and proposals.
Operational visibility
Dashboards and signals tied to how you actually run the business — not vanity metrics.